Available positions Customer Service Representative – Sales Support

SG Énergie Has a Place for You

As a Quebec-based company and part of Groupe SG, we have been operating in the energy products industry for over 50 years. We are looking for an organized, proactive, and solution-oriented individual to provide excellent customer service and work closely with our sales representatives and sales team.

Key Responsibilities

• Respond to customer inquiries by phone and email.
• Provide administrative and operational support to sales representatives.
• Receive, process, and follow up on customer orders.
• Work closely with the sales team to meet customer needs.
• Coordinate deliveries with the relevant departments.
• Maintain accurate records and follow up on customer requests to ensure a positive customer experience.

Qualifications

• At least 1 year of experience in customer service, preferably in sales support.
• High school diploma.
• Proficiency with computer applications, particularly Microsoft Office.
• Functional proficiency in English to communicate with English-speaking customers.
• Strong organizational skills, independence, resourcefulness, and a team-oriented mindset.
• A customer-focused attitude and strong problem-solving skills.

Why Join SG Énergie?

• Competitive salary based on experience
• Comprehensive group insurance (prescription drugs, dental, vision care, and more)
• Telemedicine services
• Group RRSP with employer contributions
• Employee Assistance Program
• $250 annual health spending account
• Paid vacation and holidays
• Fuel discounts
• Free on-site parking

Join a collaborative work environment where teamwork, innovation, and knowledge sharing are at the heart of our company culture.

GROW WITH US!